Refund Policy

Our policy lasts 7 days. If 7 days have gone by since your purchase was delivered, unfortunately, we can’t offer you a refund or exchange.

We do not accept returns for refund or exchange, at the exception of items damaged in transit. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)
To be eligible for a refund or exchange, you must first email us within 7 days of receiving the products at [email protected] with pictures of the damaged items. Upon the receipt of the damaged item, we will ship out a replacement, if available. If a replacement is not available, we will refund the full purchase price of your item.

Lost or Stolen Packages
Hot4Shopping is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, hot4Shopping will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange an item, email us at  [email protected]

Shipping
Customers are responsible for the shipping and cost of shipping for returned items. Returned items are to be mailed to:

Hot4Shopping

241 Newmarket Road A2

Durham, NH 03824
 
 
A refund will be granted  to the credit card or PayPal account on file when the item is received.